• FAQ

Frequently Asked Questions

• What are sweepstakes, skill, and pre-reveal gaming systems?

  

  We provide promotional, skill-based, and pre-reveal gaming software and hardware solutions. Many platforms support multiple modes, allowing operators to select the configuration that best aligns with their business model and local guidance.

  The following terms describe gameplay mechanics only:

  • Sweepstakes Games – Chance-based games offered through a promotional entry model rather than direct wagering. A free alternative method of entry is typically available.
  • Skill Games – Games where player input influences performance, commonly through puzzle, match, or nudge-style mechanics.
  • Pre-Reveal Games – Games where the outcome is displayed before play begins, with interaction focused on entertainment rather than chance.

  The appropriate configuration for any location should be determined in consultation with qualified legal counsel.

• Can I test a demo of gaming system before I commit?

  

  Yes. We can set up subdistributor, store or player demo accounts so you can see how the gaming system works before you commit.

• What’s the minimum purchase amount?

  

  Entry thresholds are generally lower than typical industry minimums. For many point-based (prepaid) platforms, the minimum purchase is approximately 1,000 points, depending on the system.

  For new operators, demo access may be available, along with optional starter options to evaluate different platforms before making larger commitments. Availability, pricing, and scope vary by system.

• What does “hold” or “net revenue” mean?

  

  Many gaming platforms include backend dashboards with performance metrics that help operators monitor system activity:

  • Net Revenue – A system-generated figure reflecting the difference between total in-game activity and outcomes recorded by the platform. Calculation methods vary by system.
  • Hold (Shop Hold) – The percentage difference between activity in and outcomes out at a location over time, as recorded by the system.

• How do I choose the right gaming system for my business?

  

  We assist businesses in evaluating different software platforms based on operational needs, technical preferences, and the type of environment in which the system will be used. Each platform offers its own features and configuration options, and we share practical guidance based on common use cases.

  Regulatory requirements vary by location. Operators should consult their own legal counsel to determine which software configurations, if any, are appropriate for their jurisdiction. Once compliance considerations are clarified, we help align platform options with the operator’s workflow and business objectives.

  Our role is to streamline onboarding and provide ongoing operational support as the business develops.

• What’s the difference between cloud-based and server-based systems?

  

  Our software solutions are offered in two technical formats, depending on the platform selected:

  • Cloud-Based Gaming Systems
    These administrative backend accounts operate over the internet and are typically accessed using standard devices such as Windows PCs, laptops, smartphones, or tablets.
  • Server-Based Gaming Systems
    These require a local server installed at the business location. All RND is happening on the server Where needed, assistance may be provided with sourcing appropriate hardware to ensure proper setup.

  Operators should confirm with their own legal and technical advisors that any system configuration is appropriate for their business model and local requirements.

• What’s the difference between Point-Based and Weekly Billing gaming systems?

  

  • Point-Based (Prepaid):
    You pre-purchase a set number of entries from the software provider or distributor. When the entries are used up, you just make another purchase.
  • Weekly Billing (Pay-as-You-Go):
    Instead of purchasing entries upfront, some platforms operate on a fixed weekly software fee. This model gives continuous access to system features without needing to reload entries in advance.

  Both structures are simply different ways that game developers license access to their platforms.

• How fast is your service?

  

  Balance recharges are handled typically within about 15 minutes, with 24/7 support coverage.

• What payment methods do you take?

  

  We support multiple payment methods including Wire, ACH, PayPal, Zelle, Venmo, and Crypto (BTC, USDT, USDC), so operators can choose whatever works best for their workflow.

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